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FAQ

My account

Registration is quick and shouldn’t take you longer than 5 minutes. To save time, make sure you have all the requested documents to hand.

Category: My account

To register for the Virtuo service, you simply need to download the app. You’ll then be prompted to enter your phone number, a valid email address, and a memorable password, which you’ll be asked to provide each time you make a booking. You’ll also need to confirm your identity by registering your ID documents (valid driving licence and passport/national identity card). Your account will be validated within 24 hours, or slightly longer at weekends.

Category: My account